AXS25 DigitalGuide V2 04.18 pages - Flipbook - Page 121
CenterWell
Specialty Pharmacy ®
At CenterWell®, we create care experiences that put patients
at the center. The result is healthcare that provides ease,
comprehensiveness, and, most of all, a personal approach. Our
Specialty Pharmacy services go beyond traditional clinical settings
and outcomes, working with patients and their care teams to close
gaps and take their whole health into account. Because when care is
made relevant and accessible, patients can lead happier and healthier lives.
Personalized patient experience
• Overall Net Promoter Score® is 84—Among PBM and payer
Specialty Pharmacies
• Industry-ranked #1—For patient loyalty and fill
time satisfaction
• Holistic care services—83% of CenterWell patients report
these services as very valuable
Top 5
Specialty
Pharmacy by
revenue and
market share
Innovative services
• Direct-to-consumer capabilities—Including Specialty Lite
offerings such as custom quality oversight and data reporting
• Digital tools—Supporting medication access and
financial assistance
• Smart adherence solutions—Maximizing adherence with
data-driven patient programs
Payer expertise across all lines of business
Our focus is to remain a
top specialty pharmacy
solution and partner
that is holistically
differentiated in
services for patients,
providers, payers, and
manufacturer partners.
• National footprint—Leveraging Humana’s expertise in
Medicare, Medicaid, and Military with CenterWell’s growing
commercial business
• Continuing partnerships with PBMs—For criteria-driven
Specialty Pharmacy selection as part of a limited
distribution network
CenterWellPharmacy.com/specialty.html
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